Overview of Supplements and Cosmetics

Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must:

  • Be unused and in the same condition as received.
  • Be in the original packaging.

Non-Returnable Items

Several types of goods are exempt from being returned, including:

  • Perishable goods (e.g., food, flowers)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids

Additional non-returnable items include:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Return Process

To complete your return, we require:

  • A receipt or proof of purchase.
  • Please do not send your purchase back to the manufacturer.

Partial Refunds

Partial refunds may be granted for:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or games
  • Items not in original condition or damaged for reasons not due to our error
  • Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, your refund will be processed within a few days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.
  2. Contact your credit card company; processing may take time.
  3. Contact your bank for further inquiry.

If you still haven’t received your refund, please reach out to us at {email address}.

Sale Items

Only regular-priced items may be refunded; sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. For exchanges, please email us at {email address} and send the item to: {physical address}.

Gifts

If the item was marked as a gift when purchased, you’ll receive a gift credit for the value of the return.

Shipping Returns

To return your product, mail it to: {physical address}. You will be responsible for return shipping costs, which are non-refundable.

Need Help?

For any questions related to refunds and returns, contact us at {email}.